
Episode 178
$600k In 21 Days
- Published
- Length
- 35 min
- Guest
- Tanner Crookston
Show notes
Want to hear more from Tanner? Check out his links below:
LinkedIn - https://www.linkedin.com/in/tannerjcrooks/
Plaibook Website - https://plaibook.tech/
Interested in more content from Brandon? Check below:
https://linktr.ee/getoveryourself_podcast
Get Over Yourself Podcast - Tanner Crookston on building Playbook for home services
Brandon sits down with Tanner Crookston for a wide ranging conversation about sales, startups, and how Plaibook evolved from a scrappy college project into a revenue operations platform for home services. Tanner shares the path from door to door sales to tech sales, how Sandbox at BYU shaped his entrepreneurial mindset, and why solving a real problem inside his own work led to the first version of the product.
We discuss the realities of early stage startup life, including cash flow pressure, transparency with a small team, and the importance of a strong cofounder and support system.
Tanner shares how he met Brandon at a trade show, later reconnected at VASA, and eventually got pushed toward Sandbox at BYU
In the episode, Tanner explains how a door to door sales background in his family led him into tech sales and eventually startup building
Brandon and Tanner talk about the strange intensity of trade shows, especially when competitors and buyers are all in the same room
Tanner breaks down how he balanced college, an AE role, and building a company at the same time
We discuss the early Playbook origin story, starting with an AI coach idea before pivoting into a chatbot that upsold mosquito control
Tanner shares the first big win: about 1,100 jobs sold in roughly three weeks, generating about $600,000 in revenue and about $60,000 for Playbook from the 10 percent cut
The conversation covers the emotional side of startup life, including the first cancellation, cash flow tightness, and the need to stay honest with employees
Tanner explains how Playbook now combines an AI coach and an AI agent to improve sales calls, follow up on leads, and support revenue operations for home services
Brandon and Tanner dig into Project Mongoose, Playbook’s effort to connect call outcomes back to lead sources and marketing campaigns
Tanner talks about why distribution and go to market matter more than pure development speed in modern software
(0:00) How Brandon and Tanner met at a trade show and later at VASA
(1:23) Why Tanner was already thinking about better AI products in sales
(2:22) The origin of Playbook and the first AI coach idea
(3:14) The mosquito control chatbot that sold 1,100 jobs
(4:32) Why the deck collection industry is tight knit and competitive
(6:20) How Tanner got into sales through a family culture of door to door
(8:12) Selling nearly half a million dollars in door to door revenue
(9:11) Balancing college credits, work, and startup life
(10:26) Why entrepreneurship is a long trajectory, not an instant success story
(12:17) Mentorship, Jared Rodman, and the Convoy Accelerator experience
(13:41) The uninformed optimism to informed pessimism startup curve
(14:39) Staying honest with the team during cash flow pressure
(16:33) Using social media and podcasts to drive inbound demos
(17:03) Why a great cofounder and life partner matter so much
(18:22) Leaving the old job and appreciating early stage startup chaos from both sides
(19:47) Working with top inside sales programs in pest control
(20:46) Resetting expectations and using the job as a launchpad for Playbook
(21:43) Getting full support when Tanner gave notice
(23:03) Why the MVP was rough but informative
(24:28) What Playbook does now: AI coach plus AI agent
(26:22) Revenue operations for home services and trades
(27:20) Project Mongoose and connecting call data to marketing campaigns
(30:37) Why software is still hard even with faster tools
(31:35) Distribution as the real moat in modern tech
(33:22) Advice for young founders: start now and be relentless
(34:52) What it means to get over yourself in business



